發布時間:2022-10-27 17:36:08來源:勵普網
(資料圖)
投訴是指用法律手段像侵權者提出控訴,那么你知道投訴用英語怎么說嗎?下面跟學習啦小編一起學習關于投訴的英語知識吧。
complain
lodge a complaint
投訴熱線 dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline
投訴建議 Complaints proposals ; Suggestion ; complaints ; Complaint and Advice
投訴箱 Complaint Box
提出投訴 Make A Complaint
投訴主任 complaints officer
監督投訴 Monitoring complaints
建議投訴 Feedbacks ; Suggestions and complaints
投訴舉報 Complaints Report ; Claim ; complaint and report
取消投訴 Cancel Complaint
1. If you are not happy about a repair, go back and complain.
如果你對修理效果不滿意,可以再找他們投訴。
2. Beach users have complained about people walking their dogs on the sand.
海灘上的游客投訴有人在沙灘上遛狗。
3. The magazine will desist from such language after receiving complaints.
雜志接到投訴之后將杜絕使用此類語言。
4. People should complain when they consider an advert offensive.
民眾如果認為某個廣告具有冒犯性就應該投訴。
5. The leaflet explains how to complain to the banking ombudsman.
這份傳單介紹了如何向銀行意見調查官投訴。
6. If you can't get any satisfaction, complain to the park owner.
如果你得不到任何賠償,向園區所有者投訴。
7. His persistent attempts to complain to his superiors were blocked and ignored.
他一再試圖向上級投訴,但都被擋了回來并置之不理。
8. The approach was intended to short-circuit normal complaints procedures.
這種方法旨在避開正常的投訴程序。
9. My first attempts at complaining were rather tentative.
我剛開始投訴時很猶豫不決。
10. Mr Charles complained, to no effect.
查爾斯先生投訴無果。
11. We have been bombarded with letters of complaint.
我們接二連三收到了大批的投訴信件。
12. I'm going to complain to the manager about this.
我要就這件事向經理投訴。
13. The most common complaint is about poor service.
最常見的投訴與服務差有關。
14. He has complained of being harassed by the police.
他投訴受到警方侵擾。
15. What would you say to Mrs So-and-so who has called to complain about a noisy neighbour?
要是哪位太太嫌鄰居太吵鬧,打電話投訴,你跟她怎么說?
VideoJug and Jerry Bilo, an advisor from UK consumer advice service Consumer Direct, tells us how to complain successfully. So follow this guide for the best way to make a complaint.
VideoJug和英國消費者建議服務機構顧問Jerry Bilo告訴我們怎樣成功投訴自己的不滿。
Step 1: In person
1.親自投訴
Wherever possible complain in person as you are more likely to get results. Make sure you are taking your complaint to the person in charge, as they will be the one with the authority to settle the complaint. Be assertive but never aggressive.
無論在任何可能的情況下,親自投訴最有可能得到結果。確保在相關的負責人面前投訴,因為他們才有權處理。態度一定要堅定,但是不要太具攻擊性。
Step 2: State your case
2.陳述自己的情況
If you are unhappy with a service or goods you have paid for identify why. Be clear about what is wrong or how you feel you have been mistreated. Say what you want done to rectify the problem. And importantly, give a deadline for action to be undertaken. This ensures the matter is resolved promptly, and if not gives you reason to take further steps.
如果你對服務或購買的物品不滿,一定要澄清原因。明確指出哪里做錯了,或者你怎樣感到自己受到了不合理的招待,說明自己想要怎樣來改正這個問題。最重要的是,提出解決這個問題的最后期限。這樣可以確保問題立即得到解決,如果不這樣的話,請他們給出采取進一步行動的理由。
Step 3: Keep calm
3.保持平靜
Be clear and concise at all times, and whatever you do - don't lose your temper. This will only make you appear unreasonable,or even worse: threatening.
無論任何時候都要保持清晰條理,不要發脾氣。這只會讓你看上去無理取鬧,更糟糕的是,讓你看上去好像在威脅別人。
If you are complaining over the telephone keep a note of what is said, who you spoke to along with the time and date.
如果你是通過電話投訴,記下一張便條,你向誰投訴,說了什么,具體的日期和時間。
Step 4: In writing
4.記錄
Unless your complaint was settled on the spot, always back up a compliant in writing. This particularly crucial if you complained over the phone. Again, reiterate the problem, what you want done about it and set a timescale for the complaint to be rectified.
除非你的投訴立即得到解決,一定要留下文字記錄。如果你是通過電話投訴的,這一點更為重要。重申問題所在,你希望對方怎樣做,制定對方處理這次投訴的時間表。
Step 5: Keep records
5.保存證據
Look after any receipts, paperwork, photos or other evidence and keep a copy of all correspondence. If your complaint is ignored or not adequately settled you will need this evidence to take things further.
保存好所有收據,文件,照片或其它證據,所有通信都留有副本。如果你的投訴被忽略了,或者沒有得到充分解決,你需要這些證據來采取進一步行動。
Step 6: Second opinion
6.征求他人意見
It can be useful to seek out a second opinion especially that of a qualified expert if you feel your complaint is not being upheld. This may cost you money that you are unable to recuperate but will help if you need to take legal action.
如果你覺得你的投訴沒有得到解決,征求他人的意見也有用處,尤其是自身專家的建議。這會讓你耗費一些金錢,但是如果你需要走法律途徑的話,這會起到幫助。
Step 7: Don't give up
7.不要放棄
Finally, if your complaint is falling on deaf ears don't give up. Keep persevering until you have gotten an outcome you are happy with. Get advice from a consumer organisation, in the UK this would be Consumer Direct, they will supply further information about resolving your particular complaint.
最后,如果對方沒有理會你的投訴,不要放棄。一定要堅持,直到獲得滿意的結果。向消費者組織征求意見,英國的相關組織是Consumer Direct,他們會為你解決自己的投訴提供進一步的信息。
Don't settle for second rate service, get what you deserve.
不要滿足于二等服務,你要得到自己應得的。
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